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Cancelling your order pre-dispatch:

Due to the large volume of orders processed per hour, we can only cancel an order in a short time window after an order has been placed. There is no guarantee that we will be able to cancel your order before the items are dispatched to your chosen delivery address. In order to request cancellation, please call us on 0203 001 0234 or use our online contact form, ensuring you select "Cancel your order" from the drop-down menu.

Please note: These requests will only be possible during customer service working hours, which are 9am - 6pm Monday to Friday.

Cancelling your order post-dispatch:

Full details of our returns policy can be found in our Returns Policy.